Shipping policy
- Tim Spaces
- Shipping policy
Shipping policy
At Tim Spaces, we aim to provide efficient and reliable shipping to ensure that your home decor products reach you safely and on time. Please review our shipping policy for details about how we handle orders and deliveries.
1. Processing Time
- All orders are processed within 1-3 business days (Monday to Friday, excluding holidays) from the time your order is placed.
- You will receive a confirmation email once your order has been processed and shipped.
2. Shipping Rates and Delivery Times
We offer a variety of shipping options to suit your needs. Shipping rates and delivery times are calculated based on your location and selected shipping method.
Domestic Shipping):
- Standard Shipping:
Delivery Time: 5-7 business days
Cost or “Free on orders over - Expedited Shipping:
Delivery Time: 2-3 business days
International Shipping (outside:
- Standard International Shipping:
Delivery Time: 10-15 business days - Expedited International Shipping:
Delivery Time: 5-7 business days
Please note that delivery times may vary depending on your location and customs processing times (for international orders).
3. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order through the carrier’s website.
4. Shipping Delays
While we strive to meet all delivery estimates, please be aware that shipping times may be affected by factors outside of our control, such as carrier delays, customs clearance, holidays, or weather events. In such cases, we will do our best to keep you informed about the status of your delivery.
5. Customs, Duties, and Taxes (For International Orders)
- International Shipping: Your order may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the responsibility of the buyer.
- We are not responsible for delays due to customs processing.
6. Lost or Damaged Shipments
If your order arrives damaged or if it is lost in transit, please contact us within 7 days of the estimated delivery date. We will work with the shipping carrier to resolve the issue and provide a replacement or refund, as applicable.
7. Incorrect Address
Please ensure that your shipping address is accurate when placing your order. We are not responsible for failed deliveries due to incorrect or incomplete shipping information. If you notice an error in your shipping address, please contact us as soon as possible.
8. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please reach out to us at:[email protected]